Skip to main content

A transformational journey. LifeWorks becomes TELUS Health. Visit our About Us page to learn more.

Acute telehealth solution. Connect to a general practitioner in less than five minutes. Specialist referrals and prescriptions. Now part of the TELUS Health (formerly LifeWorks) wellbeing solution you trust.

90% of people who use TELUS Health (formerly LifeWorks) telemedicine said it saved them a trip to see the doctor in person. 

For employees and families, telemedicine consultation is:


24/7 access to care across Canada with general practitioners available to talk within five minutes, on average.


No health concern is too small, whether for acute care, ongoing health issues, or quick advice. People with the cold or flu can save trips to the clinic, many prescriptions for common conditions can be sent directly to local pharmacies, and users can access their virtual health record directly on their smartphone. 


Medical care that can be accessed virtually reduces wait times and unnecessary in-person appointments. Approximately 3.6 hours are saved per consult, representing an ROI of 97%.


Obtaining quick, trusted advice reduces stress and empowers people to better self-manage their health.

Start improving your employees' wellbeing today.

Woman working in the laptop with her dog beside her on the couch
Patient satisfaction: 4.8/5 average satisfaction rating.
Average consultation length is fifteen minutes
Group of people in warehouse preparing boxes for shipping

For organizations, telemedicine consultation:

  • Keeps employees healthy and at work 

  • Boosts engagement and productivity among staff 

  • Reduces absenteeism and disability claims 

  • Cuts health-care related costs   

  • Demonstrates that you care about total wellbeing 

  • Differentiates you from competitors 

A remote, comprehensive portal to care 

TELUS Health (formerly LifeWorks) telemedicine system provides instant access to a team of health-care professionals and diverse areas of support.  

  • Prescriptions
  • Sexual health issues
  • Cough / cold / flu
  • Ear / eye / throat / UTI
  • Headache
  • Skin problems
  • Vomiting / diarrhea / constipation
  • Fever
  • Mental health
  • …and more

Telehealth Solutions Testimonial

“I was off work with an eye injury. I booked a video consultation with a clinician who sent my prescription to the pharmacy and gave me a sick note for work. My eye is getting better and I’m back at work. LifeWorks telemedicine is fantastic!’’ 
Woman laying on her bed on her phone with skipping rope beside her
Why people use and reuse TELUS Health (formerly LifeWorks) telemedicine?

Fast, flexible and secure support for specific health issues, 24/7/365 urgent care, and the pursuit of greater mental and physical wellbeing. No wonder people love TELUS Health (formerly LifeWorks) telemedicine.

Learn more about how the work of general practitioners helps people with their medical concerns and the important role they play in the Canadian healthcare system.

 Improving lives. Improving business.